Frequently asked questions

What are your operating hours?

We are open all week from 9:00 AM to 6:00 PM.

How can I contact customer support?

You can reach us via email at ceo@wholesale-spark.com or call us at +44 7946 078 735

What is your return policy?

We accept returns within 7 days of purchase, provided the item is unused and in its original packaging.
If an item arrives damaged or has any issues, we can offer a replacement and arrange free collection, or provide a return postage label.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Rates and delivery times vary by location.
Please contact us via email or WhatsApp before placing your order. We will respond within 24 hours with a delivery quote from our courier for your item.
Please note: Items over 18 kg cannot be shipped outside the United Kingdom.

What is the delivery time for items?

Standard delivery time is 3 business days, excluding weekends and bank holidays.
Delivery times for large, heavy, or bulky items may vary. We will keep you updated with the delivery date and time.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.